Return and Refund Policy
Mannatech stands behind the quality of its products and your satisfaction. If for any reason you try our product and are not completely satisfied, you may return it within 90 days of purchase for an exchange or refund of the product price and applicable tax.
The MAXIMUM refund amount for product refunds is R7,500 plus tax. Mannatech will not refund or return any additional product received in excess of R7,500.
To return used product for a refund you must:
- Complete the Return Authorization Request Form available in the Mannatech Resource Library.
- Comply with instructions found on the:
- Return empty or unused bottles in a package to Mannatech.
- You are responsible for return shipping costs, any insurance and tracking your return shipment package should it become necessary.
For a period of 90 days from the date of purchase, Mannatech will exchange for equal value any unopened, undamaged, restockable product (i.e., clean bottles) as follows:
- All exchanges will be done on a one-for-one, equal value basis.
- No exchange for opened or dirty bottles.
- The Company will pay the return postage for product going back to the customer.
NOTE: Retail Customer: Contact Customer Care [0800 989 1117 or 0800 981 117(AFTER 4PM)] within 30 days of purchase to obtain a Return Authorisation Number and Product Return Form.